Country Manager (Turkey) - Open Mapping for Refugees

Application deadline: 
Friday, October 20, 2017
Place of work: 
Turkey (Istanbul)

General information

The Humanitarian OpenStreetMap Team (HOT) is a U.S.-based NGO that applies the principles of open data sharing for humanitarian response and achieving the Sustainable Development Goals. Free, up-to-date maps are a critical resource when relief organizations are responding to disasters or political crises. The Humanitarian OpenStreetMap Team (HOT) creates and provides those maps.

HOT is currently looking for a Country Manager in Istanbul (Turkey) to manage our local operations.

Contract duration: 9 months

Location: Based in Istanbul, Turkey

Starting date: (Second half of) October 2017

Project overview

The Country Manager will manage HOT’s operations in Turkey for the “Crowdsourcing Non-Camp Refugee Data Through OpenStreetMap” project, funded by the US Department of State’s bureau for Population, Migration and Refugees (PRM).

The project aims to improve program planning and service delivery to refugee communities, develop better integration with host communities, and build refugee self-reliance through open map data. The program trains and equips community leaders in refugee communities to map vulnerabilities and assets in the places they live, filling in key data gaps and “blank spots” on the map. These micro-level maps are created using techniques including crowdsourced data collection on mobile phones. The resulting multilanguage maps and map data are then made openly available online in OpenStreetMap, on mobile phones for navigation, in printed form in refugee social/community centers, and provided to host country governments, PRM, UNHCR, and NGOs.

The project will work with refugees and host communities to create comprehensive, highly detailed refugee-specific base maps in Istanbul, Turkey for more effective advocacy, service delivery and integration with host communities. Project activities include providing training to refugee communities, host country governments, NGOs, and international organization staff on OpenStreetMap related tools.

Position profile

The Country Manager will report to HOT’s Director of Community Programs, and is responsible for the implementation of the “Crowdsourcing Non-Camp Refugee Data Through OpenStreetMap” project in Turkey. This position is based in Istanbul. It includes influencing project strategy, managing day-to-day project activities,  overseeing the work of a local team, developing mapping activities by groups of local volunteers (composed of local and refugee populations), building relations with local refugee populations, community centers, NGOs and UNHCR’s implementing partners, and providing guidance on technical aspects of the project including GIS and OpenStreetMap.


  • Serve as the senior HOT representative in Turkey.

  • Develop project strategy and approach in coordination with HOT senior management and local stakeholders.

  • Ensure timely implementation of all program activities.

  • Manage a team of local staff and oversee work of interns and community volunteers.

  • Manage relations with refugee communities, local NGOs, community centers, UNHCR, UNHCR’s implementing partner, and local OpenStreetMap and open data communities.

  • Assist with writing and delivering project reports according to donor schedule.

  • Accurately manage project budget and track projected vs. actual spending.

  • Produce communications about project activity, including regular blogs posts and (social) media updates.

  • Support developing HOT’s local partner organization in Turkey.

  • Assist in proposal development, and other duties as assigned.



  • A degree in international development, GIS, Disaster Risk Management, urban planning or other related field. Minimum Bachelor’s degree, Master’s degree preferred.

  • Excellent analytical skills, and able to prioritize and meet deadlines.

  • Excellent team management skills in managing and coordinating groups of people, including speaking and training sessions.

  • Familiarity with the aid system, and understanding of donor and governmental requirements.

  • Experience managing project budgets of $100,000 USD and greater.

  • A least 4 years experience working in development cooperation and donor funded projects, of which 2 years in management positions.

  • Experience in working with GIS, OSM and other mapping platforms. Experience with spatial data analysis.

  • Experience in field data collection, preferably using mobile, digital data collection tools such as Kobo and OpenMapKit.

  • Fluency in Turkish and English and ability to work in an environment of diverse languages and cultures.

  • Ability to solve practical problems and react quickly and calmly to changing or emergency circumstances.


  • Experience working with UNHCR and implementing partners in refugee crises.

  • Strong ICT and information management skills and eagerness/ability to learn new technologies.

  • Working experience in community based programs, community outreach and participatory methodologies.

  • Arabic language proficiency.


  • The candidate selected by will employed by a HOT local partner organization in Turkey.

How to apply

To apply, please submit online application and cover letter (250 words max) to by 20 October 2017.