Heather Leson is a community builder, project leader, and idea hacker for global open source projects and communities. Some of the organizations she had led include the Crisis Mappers Network, Humanitarian OpenStreetMap Team, Open Knowledge Foundation, Ushahidi, Random Hacks of Kindness, Mozilla and more. Heather has over 15 years of experience in technical incident management, software life-cycle development, customer care, and Internet communications. Heather is a Programme Manager at Qatar Computing Research Institute. In HOT Heather is focused on community engagement, organizational development and fundraising. She blogs at http://textontechs.com and tweets @heatherleson. Imagine this world if we all lent a digital hand.