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Contract duration: 6-months with opportunity for extension

Level of effort: Full-time

Location: Remote initially; Travel to project and activation locations once safe/feasible

Reports to: Program Manager, Disaster Services Team

Application Deadline: 29 September 2020

Start date: 15 October 2020

About HOT

Humanitarian OpenStreetMap Team (HOT) is a US-based NGO and global community of thousands of volunteers working together to use maps and open data for humanitarian response and the Sustainable Development Goals. As the world’s preeminent participatory mapping NGO, HOT has fostered a global mapping community composed of hundreds of thousands of people with ground operations in many countries around the world. When major disaster strikes anywhere in the world, HOT rallies this global network to create the maps and data that enable responders to reach those in need. HOT is expanding its work via the Audacious Project.

HOT typically works with a range of international and national partners (including government, NGO, and civil society) as well as interacts frequently with the HOT global network. Projects span sectors and typically focus on participatory mapping using OpenStreetMap, data analysis and storytelling, and training/capacity building of national and international partner organizations.

HOT is soliciting CVs of experienced mid-career digital development and humanitarian professionals to assist in the management of our Disaster Services and volunteer Activations, starting as soon as possible (October 2020). This assignment is expected to last 6 months with the possibility of extension.


The Disaster Services Information Management Associate will play a critical role on HOT’s Disaster Services Team (DST). This person will be responsible for producing data analysis, visualizations, and reporting that communicates deep insights and analysis into the various (geospatial) datasets collected. Additionally, a specific focus for the selected candidate will be to lead data and design work for DST IM-framework.

This position will be responsible for leading implementation of all analytical processes and outputs expected during an activation/disaster response in close collaboration and in support of the DST. The IM-Associate will ensure that analytical frameworks and analysis plans are implemented throughout the operation and in support of HOT-DST sectors/priorities.

This position will be responsible for implementing innovative approaches and solutions to qualitative and quantitative analysis, including the use and development of FOSS tools and services. Finally, the associate will advise the operation on the identification of priority sectors, geographic locations and severity of needs based on evidence-based data analytics. These findings will be available through standard analytical outputs that are created in a timely manner in support of the decision-making processes within an operation/the DST Team.

The associate is responsible for the implementation of information products for the operation such as maps, spatial analysis, infographics, and web-based dashboards. They will ensure the standardisation of tools throughout the operation and in support of HOT-DST. This includes the alignment of products with the HOT style guide. The officer will be responsible for implementing standard GIS and Data Visualisation best practices and will ensure that quality of products is up to standards. The officer will work in close coordination with the Response Coordinator and will be responsible for coordinating Information Management in delivering high quality information products to be used during an operation. Finally, they will support the capacity development of GIS and data visualisation principles.

The associate will be responsible for ensuring relevant, timely, and accurate Information Management products, processes, systems and tools are used in a coordinated manner for operational decision making.

This is a full-time position on the basis of remote work initially, but will likely include travel to country team offices, and potentially areas with active disaster activations.


  • Assess the overall IM humanitarian situation, identify gaps, develop IM strategy to fulfill these and implement it.
  • Develop IM/BI products/tools, particularly in FOSS environments when feasible.
  • Actively facilitate the preparation of accurate and timely operational spatial analyses as well as deliver infographic inputs for reporting info products in relation to Disaster Response Activations.
  • Select and implement structured analytical techniques to improve the quality, credibility, and rigor of spatial analysis in relation to Disaster Response Activations.
  • Design clear and graphical key messages and analytical outputs and products of projects and tasks.
  • Coordinate the implementation of an Information Management strategy and define the data flows at the operational level with all key internal and external stakeholders.
  • Update and improve HOT-DST’s Information Management strategy and oversee implementation at the regional hub and country team level.
  • Act as the technical focal point for remote and in-country technical IM support and coordination when requested by the operational requirements/DST-PM.
  • Ensure lessons learned are captured and fed into country and global level guidance or assessment preparedness activities.
  • Support regional hubs and local OSM Communities in ensuring quality of data collection processes and data management activities including encoding, storing, and archiving spatial data.
  • Support the DST on coordination with stakeholders regarding Information Management, analysis, data collection and visualisation, and mapping.
  • Manage and coordinate the Information Management processes at the operational level in close coordination with the DST-PM.


  • Care deeply about the mission: passionate about humanitarian & development work demonstrated through prior professional or volunteer experiences.
  • Minimum 5 years of proven experience of data analysis in humanitarian contexts, with 3 years of field experience.
  • Relevant university or college degree/higher education in information management, statistics, data or social science, GIS, or demonstrated equivalent humanitarian related experience.
  • Recognised technical training in GIS and Data Visualisation, including graphic design principles.
  • High level of expertise and familiarity with OSM and HOT data, standards, tools and processes.
  • Experienced in Information Management and its processes and applications in humanitarian crises and disaster response, and specifically comfortable with geospatial data.
  • Strong knowledge of database and data manipulation including software ACCESS, Excel, MySQL or PostGreSQL, and/or other statistical programmes (STATA or SPSS) and programming languages (R or Python).
  • Strong knowledge of data visualisation and Business Intelligence tools, such as Tableau, PowerBI, Odoo and/or .d3.
  • Strong knowledge of GIS tools and technologies, especially open source (QGIS and others).
  • Experience in participatory data collection, preferably using mobile, digital data collection tools such as Kobo, OpenDataKit, and OpenMapKit.
  • Experience in managing, training, and supporting remote volunteers.
  • Excellent analytical and decision-making skills, and ability to prioritize and meet deadlines.
  • Ability to work independently and complete deliverables with minimal supervision.
  • Fluent in written and spoken English. Fluency in additional languages desired.

Are you missing a few of the technical skills listed? We would still like to see your application. While the skills above fit our vision of this role, we are open to those candidates with a strong knowledge foundation that are fast learners and highly motivated to close any skill gaps.

HOT is committed to diversity and inclusion within our team, and recognizes our role in closing the digital divide, including identifying obstacles that certain groups face in developing skills needed for roles in the humanitarian & technology sectors. Women, nationals of developing countries, and members of other underrepresented groups are strongly encouraged to apply.


  • Assignment on contractor basis.
  • Prior to, or immediately upon acceptance, completion of the following training at

    • Activation Essentials: Explaining HOT Activation
    • Partner Liaison: Creating Lasting Partnerships Public Relations: Communicating Effectively During Disaster
    • HOT Reporting: Effective Documentation for Activations
  • HOT values salary transparency and equity. Salaries and pay rates at HOT are determined by an open framework: please see
  • HOT is a leader in flexible working arrangements. As a young, innovative, and open organization, we provide ample space and opportunity for personal initiative and growth.
  • Health and medical benefits are provided to all staff through group insurance plans for employees, corporate insurance for accidents and medical emergencies, and 8% wage differentials for independent contractors.

To Apply

Please complete the form linked here. Continue to the second page to upload your CV/resume. Your CV/resume should not exceed 2 pages. If invited to an interview, expect to hear by early to mid-October via email. HOT will notify all candidates on the status of their application at the end of the hiring process. Please check junk/spam folder.